Privacy Policy

Last updated: 3rd October 2025

Four PawsTo Wellness respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, book services, or contact us.

1. What Information We Collect:

  • Name

  • Email address

  • Phone number

  • Pet information (e.g. health conditions, age)

  • Payment information (processed securely via third-party payment platforms)

2. How We Use Your Information:

  • To manage and confirm bookings

  • To respond to your enquiries

  • To send occasional updates, tips, or promotional content (only if you’ve opted in)

  • To improve our services

3. How Your Data Is Stored:

  • Securely stored using password-protected systems and reputable third-party providers

  • Access is limited to authorised personnel only

4. Sharing Your Data:

We do not sell or rent your personal data.

We may share it with trusted service providers (e.g. scheduling, payment, or email systems) to deliver our services.

5. Marketing:

We may send you occasional emails if you’ve given consent.

You can unsubscribe at any time using the link in our emails.

6. Your Rights:

You have the right to:

  • Access, update, or delete your data

  • Withdraw your consent at any time

  • Lodge a complaint with the ICO (UK) or relevant authority

7. Cookies:

We may use cookies to improve your experience.

You can manage or disable cookies through your browser settings.

8. Contact:

If you have any questions about this policy or your data, contact us at:

📧 [email protected]